Standard Continental U.S Shipping
ALL ORDERS are shipped through USPS with an approximate delivery time of 5-15 business days. Unexpected delays may occur which ROVE has no control over and is not responsible for. Shipping times may vary, but we work our hardest to get you your order as quickly as possible.
International orders are shipped via preferred courier DHL Express Door to Door 4-5 business day delivery. We highly recommend this method for international orders as shipping via USPS doesn't allow tracking once the package is handed off to the local courier. Unexpected delays may occur which ROVE has no control over and is not responsible for. Shipping times may vary, but we work our hardest to get you your order as quickly as possible.
Return shipping is a flat fee of $5.00 USD.
We offer FREE EXCHANGES & store credit.
If items are lost or stolen during transit, customer must provide proof of sending with either a scanned receipt or tracking number. Please keep all necessary information on hand until delivery and refund or exchange is complete.
*Rove Swimwear is not responsible for lost or stolen packages during transit when using a shipping method outside of our portal & pre-paid shipping label., The customer assumes all responsibility for any loss, or damage of these items.
All orders processed during business hours Monday - Friday are dispatched within 2 business days. Please advise a working phone number when ordering.
**Orders cannot be cancelled after they have been confirmed through our website.
ROVE does not ship to P.O Boxes as generally shipments require a signature on delivery.
Please note we are not accountable for any orders that have been marked as delivered nor where delivery attempts have been made.
Certain out of range countries/areas not supported by the DHL cannot be shipped at this time. If a package is undeliverable, the customer will be held responsible for any return and original shipping charges.
To prevent this from happening please look out for any delivery attempt notifications and use the TRACKING link here to track your order.
Rove Swimwear is not responsible for any customs, duty or tax fees determined by the destination country. The customers assumes all responsibility to pay any additional fees required for these reasons. Please familiarize yourself with your countries regulations as payment of these duties may be necessary to release your order.
RETURNS & EXCHANGES POLICY
Not Satisfied with your purchase? Rove now offers returns & exchanges. Please check your item carefully once it is received. ALL RETURN & EXCHANGES must be made within 30 days of purchase. ALL ITEMS must be returned unused, with sanitary stickers (applicable to all bottoms and one pieces) and in ORIGINAL packaging including all tags.
Discounted items more than 50% are ALL SALES FINAL.
You can start a return or exchange through our easy reutns portal located through the link in our Customer Care section or by clicking here:
START A RETURN
Please email our customer service department if you have any questions or concerns at firstname.lastname@example.org
ROVE SWIMWEAR charges a flat fee of $5 for all returns & FREE Exchanges or Store Credit for all Non-Returns.
All refunds will credit back to the customer once goods are delivered & reviewed as unused & unworn. Shipping fees are non-refundable.
The USPS cannot guarantee delivery once a parcel has been passed off to the local postal service of the destination country. The customer assumes all liability of lost or misdelivered parcels.
Please contact email@example.com