Shipping & Returns

 

SHIPPING

Standard Continental U.S Shipping

ALL ORDERS are shipped through USPS with an approximate delivery time of 5-15 business days. Unexpected delays may occur which ROVE has no control over and is not responsible for. Shipping times may vary, but we work our hardest to get you your order as quickly as possible.

Return shipping is a flat fee of $5.00 USD.

We offer FREE EXCHANGES & store credit.

If items are lost or stolen during transit, customer must provide proof of sending with either a scanned receipt or tracking number. Please keep all necessary information on hand until delivery and refund or exchange is complete.

*Rove Swimwear is not responsible for lost or stolen packages during transit when using a shipping method outside of our portal & pre-paid shipping label., The customer assumes all responsibility for any loss, or damage of these items.

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DELIVERY


All orders processed during business hours Monday - Friday are dispatched within 2 business days. Please advise a working phone number when ordering.  

**Orders cannot be cancelled after they have been confirmed through our website.

ROVE does not ship to P.O Boxes as generally shipments require a signature on delivery.

Please note we are not accountable for any orders that have been marked as delivered nor where delivery attempts have been made.

To prevent this from happening please look out for any delivery attempt notifications and use the  TRACKING link here to track your order.

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RETURNS & EXCHANGES POLICY


Not Satisfied with your purchase? Rove now offers returns & exchanges.  Please check your item carefully once it is received. ALL RETURN & EXCHANGES must be made within 30 days of purchase.  ALL ITEMS must be returned unused, with sanitary stickers (applicable to all bottoms and one pieces) and in ORIGINAL packaging including all tags.

Discounted items more than 50% are ALL SALES FINAL.

You can start a return or exchange through our easy return portal located through the link in our Customer Care section or by clicking here:

START A RETURN

Please email our customer service department if you have any questions or concerns at hello@roveswimwear.com

ROVE SWIMWEAR charges a flat fee of $5 for all US CONTINENTAL returns & FREE Exchanges or Store Credit for all U.S. Non-Returns.

All refunds will credit back to the customer once goods are delivered & reviewed as unused & unworn. Shipping fees are non-refundable.

The USPS cannot guarantee delivery once a parcel has been passed off to the local postal service of the destination country. The customer assumes all liability of lost or misdelivered parcels.

CUSTOMER SERVICE

Please contact hello@roveswimwear.com